Social distancing has forced us all to rethink the way we engage with customers. At every customer touchpointfrom marketing to sales, service and support to finance and d...

Many countries have turned to value-added tax (VAT) to stimulate their economy in response to the disruption of COVID-19. In addition, several countries are planning econ...

The COVID-19 global pandemic has resulted in increased pressure on project-based services organizations to rapidly change the way they operate. Now more than ever, operat...

The COVID-19 crisis has impacted all aspects of our lives, shifting the way we live, interact, do business, and more. Retail merchants worldwide are dealing with emerging...

First, a heartfelt thank you to educators around the world. Many schools are now out for the summer, marking the end of a school year in the most uncertain of times. This...

If you've created your own custom solution for Dynamics 365 Finance, Dynamics 365 Supply Chain Management, or Dynamics 365 Commerce, you may be wondering how to conne...

While COVID-19 rapidly changes the way we live and work, organizations all over the world are facing daunting challenges. Businesses are undergoing significant internal c...

This only impacts Dynamics 365 Marketing customers who are using surveys based on the Voice of the Customer solution. As announced previously, Voice of the Customer is wi...

Key dates for the upcoming release wave Business conditions are in constant flux. To help you rapidly adjust to change and drive strong business outcomes, we deliver new...