Empower your services organization to deliver success with a single, connected solutionfrom prospect to payment to profit. The wait is almost overMicrosoft Dynamics 365 P...

Companies often struggle with latency and connectivity when running operations in remote facilities. In fact, network latency is a top connectivity challenge for 30 perce...

We are announcing the expansion of Microsoft Dynamics 365 Customer Service omnichannel capabilities to include a new voice channel, built on Microsoft Azure Communication...

This morning, Alysa Taylor and I are welcoming the global community of technology professionals to Microsoft Ignite in two key segments streaming live and rebroadcast thr...

With back-to-school time upon us, what would normally be an exciting time for educators and families preparing students to return to class is instead filled with addition...

As you might already know if you read our post from August, 2020, the hash function for the dimension framework in Dynamics 365 Finance 2020 release wave 2 has changed. A...

Microsoft Ignite is just a few days away! This year's all-digital event will bring together a global community of technology professionals to learn where Business App...

My family and I more than welcomed the return of professional basketball during the long summer months of 2020. While my beloved Seattle Supersonics are, sadly, no longer...

We recently published documentation for Connected Field Service that tells you everything you need to know to use custom IoT providers in Dynamics 365 Field Service. The...