Di seguito è riportato un riassunto delle entity che sono state introdotte nella versione 2016 di CRM con dei link alla pagina MSDN di dettaglio :
BookableResource | Bookable Resource | Represents the resource that has capacity which can be allocated to work. | |
BookableResourceBooking | Bookable Resource Booking | Represents the line details of a resource booking. | |
BookableResourceBookingHeader | Bookable Resource Booking Header | Reservation entity representing the summary of the associated resource bookings. | |
BookableResourceCategory | Bookable Resource Category | Categorize resources that have capacity into categories such as roles. | |
BookableResourceCategoryAssn | Bookable Resource Category Assn | Represents the association entity to model the categorization of resources. | |
BookableResourceCharacteristic | Bookable Resource Characteristic | Associates resources with their characteristics and specifies the proficiency level of a resource for that characteristic. | |
BookableResourceGroup | Bookable Resource Group | Associates resources with resource groups that they are a member of. | |
BookingStatus | Booking Status | Allows creation of multiple sub statuses mapped to a booking status option. | |
Category | Category | Entity for categorizing records to make it easier for your customers to find them on portals and through search. | |
Characteristic | Characteristic | Represents the skills, education, and certifications of resources. | |
Feedback | Feedback | Container for feedback and ratings for knowledge articles. | |
KnowledgeArticlesCategories | Knowledge Article Category | Contains the associations between the Knowledge Article and Category records. | |
RatingModel | Rating Model | Represents a model to evaluate skills or other related entities. | |
RatingValue | Rating Value | Represents a unique value associated with a rating model that allows providing a user friendly rating value. | |
RecommendedDocument | Document Recommendation | Recommended Document. |